Refund policy
Dark Luvly Budgets — Returns & Refunds Policy
Non-custom items
You must email a return request within 14 calendar days after delivery. Email Wikdbeautifularts@gmail.com with your order number and the item you would like to return.
Items must be returned in the same condition in which they were originally shipped.
Return approval and shipping
Please obtain our approval before returning merchandise. We review your request and determine eligibility. Submitting a request does not mean a return or refund has been approved.
If your request is approved, we will provide return instructions. Send approved returns to:
Dark Luvly Budgets
711 W Main St #1052
Leesburg, FL 34748
United States
This is our business mailing and approved return address, not a storefront or manufacturing location. Please do not send merchandise before receiving approval.
Customers are responsible for purchasing their own return shipping labels and paying return postage. Dark Luvly Budgets does not purchase or provide prepaid shipping labels for standard approved customer returns.
Dispatch the merchandise within 7 calendar days after return approval. Please email us the tracking information, if available.
Refund review and processing
Returned merchandise must be received and inspected before refund eligibility is determined. We will notify you whether your refund has been approved.
Approved refunds cover the product purchase price actually paid after discounts. Original outbound shipping charges are nonrefundable except where required by law.
Approved refunds are issued to the original payment method. The time required for the refund to appear may vary depending on your payment provider.
Custom and personalized items
Custom and personalized products are final sale for change-of-mind returns and refunds.
If merchandise arrives damaged, defective, or incorrect, email Wikdbeautifularts@gmail.com with your order number, a description of the issue, and clear photographs. We will review the report and provide next steps. Confirmed qualifying issues are eligible for replacement.
The customer-paid standard-return shipping process above applies to standard approved non-custom returns. It does not determine shipping-cost responsibilities for damaged, defective, or incorrect merchandise. Nothing in this policy limits applicable consumer rights.
Order cancellation requests
For custom and non-custom orders, you may request cancellation within 48 hours after placing your order. Email Wikdbeautifularts@gmail.com with your order number. We review cancellation requests; submitting a request does not guarantee approval. We will notify you of the outcome. Nothing in this policy limits rights available under applicable law.
Questions
Email Wikdbeautifularts@gmail.com or text (352) 557-9449. Text and email are preferred. You may also call (352) 557-9449. Return requests and available tracking information should be sent by email. Include your order number when applicable.